Information Advice and Guidance

Warrington Disability Partnership was founded on the philosophy that “information can be the key to independent living”. Our staff and volunteers have decades of lived experience and a vast array of knowledge about local, regional and national support groups and services. 

We are committed to upholding high standards in terms of information, advice and guidance. We are proud to have received Matrix accreditation.   

Fact sheets and/or leaflets are available about all WDP services, and we have hundreds of leaflets from support services available to Warrington residents. 

A full range of information is available from our Centre for Independent Living and Shopmobilty Service. 

Community Information Service 

Our team are actively engaged in community life, attending strategic and community meetings, exhibiting at fetes and carnivals, holding temporary information points in shopping centres, and advertising in newspapers, magazines and local radio.  

We organise the internationally recognised Disability Awareness Day (DAD), which is held annually at Walton Hall and Gardens. DAD attracts nearly 200 exhibitors including over 100 charities.The exhibitor section and a down loadable copy of last years event programme contain vital information and contact details of nearly 200 organisations.  

Online Accessibility Guide 

Through our partnership with Accessable, the nationally recognised leader in online access guides, we surveyed local shops and services. For full details visit the Accessable website 

Telephone Helpline Service 

We offer a telephone helpline, available Monday to Friday 10am to 4pm, it is staffed by team members, most of whom have direct experience of disability or living with long-term health conditions. Call 01925 240064. 

Disability Hate Crime Service 

Warrington Disability Partnership part of Warrington’s network of hate crime reporting centres. We have staff who are trained in recording Disability Hate Crime. Find out more about disability hate crime in Warrington 

Online Information 

We have also collected some useful advice and information here on our website Our dedicated team keep the pages up to date. These pages include useful links and help with legal matters, democracy and voting, VAT exemption and concessions available locally for disabled people. 

 WDP collect information and useful links from across the Warrington, and regionally and nationally. Please explore the links or use the search box to find the answers you want. If you cannot find what you need here, please contact us on 01925 240064 where our dedicated team will try to help. 

Legal Matters 

Read our useful links and information on legal matters 

Local Legal Advice 

In Warrington, free legal advice is also available from the Citizen’s Advice. Please call for an appointment on 01925 246994. 

VAT Exemption 

A person who is classed as “chronically sick and disabled” may be able to claim exemption from VAT on certain items you need which are related to your disability or long-term health condition. Visit the GOV UK website for more details about VAT exemption. 

Voting in Local and National Elections 

Disabled people should not be excluded from exercising their right to vote, and to this end, a lot of work is being done to make polling stations more accessible. However, if you prefer to vote by post or by proxy, that is your choice. A form to register for a postal vote is available from the electoral registration officer at Warrington Borough Council, call 01925 443322. 

Representation from Councillor’s and MP’s 

If you are finding difficulty getting your needs recognised and met, particularly in the public arena, you might contact your local representatives – either your Councillor or your MP. Your MP can be contacted at the House of Commons (020 7219 3000) or via their constituency office. 

Local Concessions 

There are a variety of concessions and support available to disabled people living in the Warrington area. 

Here is a summary of the main concessions available in Warrington.